Booking Conditions

Booking conditions at Lets Rent Marbella, for your holiday villa or apartment

Booking Procedure

Important ! Please e-mail us first to check whether the dates you wish to book are available

Click here to go to our Contact Us Form

If you click on the link above, you can send us a message from Contact Us Form on this site
It is easier for us to deal with written requests for information and availability by e-mail.

For urgent telephone information, please call +34 - 952 - 83 39 42

We will “pencil” you in, whilst you are booking your flights and let you know you have a provisional reservation

Once your flight dates are known, please send in your booking form with the relevant deposit or payment in full, as detailed below.

We can then confirm your booking

We cannot guarantee your booking unless this procedure is followed

Payment Address

For all correspondence, bookings and payments information, please contact by email

Bookings are considered accepted by us, ONLY when we have receipt of a completed booking form with a copy of a bank transfer covering any required rental deposits and booking fees

Booking Fee

25% of the total rental figure is payable at the time of booking - Payable in Euros

Balances due to be paid : in excess of initial deposits

Due and payable 8 weeks before arrival at the property for your holiday - Payable in Euros

If you fail to pay the full balance by the due date, we reserve the right to treat the booking as cancelled, and to levy appropriate cancellation charges

Damage Deposit

A deposit of one third of the total rental figure is payable with the balance, which is due eight weeks before departure

The deposit will be returned once the property and its inventory have been checked - within 7 to 10 days after departure

The Damages deposit is payable in Euros in all cases

The booking fee is non-refundable

If you cancel eight weeks or less before departure then the full rental figure is payable

Cancellation

By you : Cancellation must be in writing, signed by the person who signed the booking form, and will be acknowledged by us
By Us : We reserve the right, in any circumstances, to cancel your booking and in such event we shall refund all monies paid to us

Booking Extras

These can be viewed on our Extras page here and the Welcome Pack Page here

Changeover Days

Saturday to Saturday :
Most properties are available from Saturday to Saturday between May and October (inclusive) but may be available mid-week to mid-week between November and April (inclusive), subject to existing bookings.
We appreciate that flights may be difficult to obtain on a Saturday, especially in peak periods, and for “late-availability” holidaymakers.

Mid-week bookings : Bookings between May and October, which are not Saturday-to-Saturday, may carry a 15% surcharge

Long lets and winter lets : Special low-season winter rates are available for bookings of one month or longer – between 5 - 10 % discount may be offered in such cases.

In by 4, out by 10.30 : Properties will generally be ready by 16.00 hours and should be vacated by 10.30 hours on the day of departure.

Obviously this depends on flight times and apartment availability.

There is an element of flexibility in these times.

Sometimes in High Season cleaners may have to enter properties before 10.30 hrs.

Last minute bookings : We are always pleased to accommodate last minute bookings, if possible, and in these cases, subject to the availability of the apartment, a different start and finish date may be possible. For this purpose, we define “last-minute” bookings as being within six weeks of departure

Insurance

We strongly advise you to arrange holiday insurance to include cancellation cover.

This can usually be taken out when you book your airline tickets, or, if you prefer, through your insurance broker.

Passports

Please check in good time that your passports and travel documents are valid and up-to-date.

Driving Licences

If you plan to hire a car, remember to take your VALID driving licence.